Privacy Policy

Effective July 9, 2026

Emergency Vehicle Exchange™, LLC ("EVXEMS," "we," "us," or "our") is a Colorado-licensed used motor vehicle dealer that sells used ambulances and emergency vehicles to customers nationwide. This policy explains what information we collect through this website, how we use it, and the choices you have. We keep it plain, and we keep it short.

Information we collect

We collect two kinds of information: information you give us directly, and basic technical information that is gathered automatically when you visit the site.

Information you provide

You choose when to share information with us. We collect what you enter when you use one of our forms or contact us directly. Depending on the form, that may include your name, organization, role, email address, phone number, the vehicle you're interested in, and any details you add in a message.

• Vehicle inquiry forms — so we can answer questions about a specific unit and follow up with you.
• Sell/Trade valuation forms — so we can review the vehicle you want to sell or trade and give you a valuation.
• Financing inquiry forms — so we can discuss financing options and, at your request, refer your inquiry to third-party lenders or leasing partners.
• Contact forms — so we can respond to general questions.

Please do not send sensitive personal or financial details — such as Social Security numbers, bank account numbers, or full credit information — through website forms or email. When that kind of information is needed, we will arrange a secure way to handle it.

Cookies

Our site uses a small number of cookies. Some are necessary for the site to work properly. Others are optional and help us understand how the site is used. You can control or delete cookies through your browser settings. If you turn off cookies, most of the site will still work, but some features may not.

Analytics

We use website analytics tools to see how visitors find and use the site so we can improve it. These tools may set cookies and collect standard technical information, such as the pages you view, the type of device and browser you use, and a general (not precise) location based on your IP address. We look at this information in aggregate, not to identify you personally.

Email communications

When you contact us or submit a form, we use your email address and phone number to respond and to share the information you asked about. We do not sell your contact information, and we do not add you to marketing lists without your interest. If we ever send updates you'd rather not receive, you can tell us to stop and we will.

Third-party providers

We rely on a few trusted service providers to operate the site and respond to you — for example, website hosting, email delivery, and analytics. If you ask about financing, we may share your inquiry with third-party lenders or leasing partners so they can present options to you. These providers only receive the information needed to do their job, and we do not authorize them to use it for their own marketing.

Information security

We take reasonable steps to protect the information you share with us. No website or method of transmission is completely secure, so we can't guarantee absolute security. This is another reason not to send sensitive financial details through the website.

Data retention

We keep the information you submit for as long as we need it to respond to you, complete a transaction, and meet our legitimate business and legal obligations. When we no longer need it, we delete it or remove the details that identify you.

Children's privacy

This site is intended for businesses, agencies, and adult buyers. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will remove it.

External links

Our site may link to other websites — for example, lenders, manufacturers, or government resources. Those sites have their own privacy practices, and we are not responsible for their content or how they handle your information. We encourage you to review their policies.

Contact

If you have questions about this policy or the information we hold about you, contact us:

Updates to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of the page. If we make a significant change, we'll make that clear on the site.